Shipping

Estimated Transit Time for UPS Ground Orders

All domestic U.S. and Canadian orders are currently shipped through UPS or USPS. The shopping cart system automatically displays the current shipping methods available for your order upon check out based on the destination address. Select the method you prefer and complete the easy one page checkout process.

Express Shipping

To speed up your delivery, you can choose an alternate method such as UPS 2nd Day Air. Once we have received a tracking number from the carrier, an email is sent to the customer containing a link so that you may track your package. Saturday delivery is NOT an option with orders from Grimm Brothers Halloween.  If you have any questions regarding your order please contact us.

Duty, Taxes, and Customs

Duty, taxes, and customs are the responsibility of the consumer and must be paid upon receipt of the shipment. These rules vary by country and your local government determines duty and customs charges. Louisiana residents will be charged 9% sales tax.

What are your shipping rates?

Shipping rates quoted are estimates based on the information you have supplied and calculated by weight and point of delivery. Rates quoted here are based on UPS published rates. Shipping rates do not include duties, taxes or other non-routine customs brokerage charges. Other shipping charges, surcharges or accessorial charges may apply and your final shipping charge may differ based on your shipper characteristics and the characteristics of, and services requested for, packages actually tendered to UPS.

When should I expect my order to arrive?

It’s important to consider item availability and the shipping option selected. Orders placed by 2pm CST will usually ship within 1 to 4 business days. If there are any problems processing your order you will be notified as soon as possible by our staff. If your order MUST arrive by a specific day, choose the shipping method accordingly!

Total time for delivery

Total time is based on the amount of time it takes to get payment authorization, order processing, and the transit time from the carrier. This can range from 24 hours to 10 days for in-stock items. Total time equals processing plus shipping time.

Split Shipments

We may fulfill the items in your order at different times and with different centers, so your order may arrive in different boxes and at different times. We do not charge extra for these split shipments.

For more information on Shipping, please see our FAQ page.

International Shipping

Grimm Brothers Halloween ships internationally to select countries through our partner, Bongo International. During the checkout process, once you select the country that you would like to ship to, you will be taken to the Bongo website where you will complete your transaction. Before your order is complete, Bongo will calculate all shipping, duty, taxes and processing fees for you to review. Bongo will also be accept and process your form of payment. Once they receive the order it will be processed and passed through to us for shipping.